Privacy Policy

In handling the personal information of its customers in business operations, LION SPECIALTY CHEMICALS CO., LTD. (hereinafter, “LION SPECIALTY CHEMICALS”) makes every effort to protect personal information through appropriate management based on internal rules. We highly value the dignity of individuals and the utility of information while strictly observing laws and social norms.

1. Strict Observation of Laws and Regulations and Continuous Improvement of the Management Structure

LION SPECIALTY CHEMICALS strictly observes laws and regulations related to personal information, and updates its internal systems and rules to protect personal information. While effectively administering personal information, we strive to continuously improve our information management structure.

2. Acquisition and Use of Personal Information

When acquiring personal information, LION SPECIALTY CHEMICALS clearly states the purpose of obtaining the information and the scope of its usage in business activities. With the prior permission of customers, we appropriately and fairly acquire and use personal information within the limitations of the purpose for obtaining the information.

We do not share the personal information of our customers with third parties (including third parties outside Japan) unless we have received permission from the customer in advance, or there are special legal or other justifiable reasons for doing so.

3. Handling of Anonymously Processed Information

When preparing or providing anonymously processed information as defined in the Act on the Protection of Personal Information, LION SPECIALTY CHEMICALS handles such information in strict compliance with the said act and other related laws.

4. Handling of Pseudonymly Processed Information

When preparing pseudonymly processed information as defined in the Act on the Protection of Personal Information, LION SPECIALTY CHEMICALS uses such information in strict compliance with the said act and other related laws and only in-house (excluding contracting and joint use with third parties).

5. Ensuring the Accuracy and Security of Personal Information

To ensure the accuracy and security of personal information, LION SPECIALTY CHEMICALS makes every effort to maintain accuracy and update personal information. At the same time, LION SPECIALTY CHEMICALS strives to protect personal information by implementing appropriate and reasonable security measures to counter the risk of illegal access, loss, destruction, alteration, and leakage of information.

6. Responding to Customer Requests

When receiving a request from a customer about their personal information, LION SPECIALTY CHEMICALS promptly confirms the identity of the individual and responds appropriately to their request.

For Inquiries About Personal Information

Corporate Planning and Coordination Department, LION SPECIALTY CHEMICALS CO., LTD.
Telephone: +81-3-6739-9029

Established July 1, 2026