• We will handle your personal information and the contents of the inquiry with absolute confidentiality, ensuring that your privacy is protected to the fullest extent possible.
• We address every reply email we send out to the specific customer. The Company owns the copyright to its emails, and it is strictly forbidden to use them on other websites or printed materials without authorization from the Company. Additionally, you may not divert or use any portion of their contents for any other purpose without authorization from the Company.
• Depending on the nature of your inquiry, we could either be unable to immediately respond, require time to respond, or contact you via phone or post rather than email. We may also be unable to respond to inquiries regarding specific transactions. Please be aware of this in advance.
• Personal information such as your name and email address sent by this inquiry form will be handled in accordance with “Handling of Personal Information” Policy.
• If you would like to review the personal information you provided to us, please follow the instructions outlined in the “Handling of Personal Information” Policy.
• Inquiries will be handled during business hours.
  Business hours: 9:00 a.m. to 5:00 p.m. (except Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)

Purposes of Use as Stated in the “Handling of Personal Information” Policy

1. To respond to inquiries
2. To conduct surveys regarding satisfaction with our response to inquiries and our products and services
3. To develop products and services
4. To provide information on products and services (telephone calls, direct mail, email newsletters)

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* If you take issue with any of this page’s content, please call or fax us.